e-mail
 

FREQUENTLY ASKED QUESTIONS


Q. Do you repair cracked screens?

A. Yes! We service all Apple products new and old for screen repairs.

  • MacBooks
  • iPads
  • iPhones
  • Apple Watch
  • iMac
  • iPod



Q. I spilled water on my MacBook, should I put it in a bag of rice?

A. No, absolutely not!

The worst thing you can do after experiencing liquid contact is wait. You may not experience any symptoms at first, but you have about 48 hours until corrosion starts taking place, which is why you should get your Apple device professionally cleaned as soon as possible. Given sufficient time, oxygen, and water, any alloy mass will eventually convert entirely to rust and disintegrate.

Secondly, water conducts electricity, so the first thing you should do when experiencing a liquid spill is UNPLUG AND POWER OFF YOUR DEVICE. Continued use of the device and you run the risk shorting out integral components that provide power the unit. If your laptop has a removable battery, take it out. The bag of rice trick is an old wives tale and if by chance it worked, it's purely coincidence.



Q. My Mac is only 3 years old and it's running very slow. Do I need to buy a new one?

A. Of course not.

In most cases, a 3 year old MacBook can be upgraded and optimized to perform just as fast, if not faster than a newer model for a fraction of the price. If you want to spend $1,500 on a new Mac, go right ahead.



Q. My computer has crashed and I have important information on it, can you help me get it back?

A. Yes.

Here at Apple Repair Shop, we specialize in data recovery on Apple products. We are one of the leaders in the industry and people from across the nation contract our data recovery services.



Q. Do I need anti-virus software for my Mac?

A. No.

In most cases, the so called "anti-virus" programs for Mac do more harm that help. Apps like MacKeeper are known as "scumware" and should be avoided at all costs. The best protection is to be smart on the internet and don't click on flashy little ads promising you free stuff. If you are unsure if you should install an app or not, do a quick Google search and read what other people are saying about that product.

Programs like MacKeeper and Advanced Mac Cleaner will often leave behind files like MacKeeperAtd and helperamc even after they after the apps are deleted.

STORE INFO:
4715 Freret St, New Orleans, LA 70115
(504) 289-1109